- Does Pool Prime Pro work for San Diego County pool routes?
- Yes. Companies servicing San Diego, Chula Vista, La Jolla, Del Mar, Encinitas, Poway, Escondido, and El Cajon can run the whole operation in it: recurring maintenance accounts, dispatch, field logging, quoting, invoicing, and payment collection.
- Can I mix residential and commercial accounts?
- Yes. Customers are typed residential or commercial, each account tracks its own water features — pool, spa, fountains, basin, balance tank — and frequencies run weekly, 2x–5x weekly, bi-weekly, or monthly.
- How does it handle coastal traffic and spread-out routes?
- Recurring routes are grouped by service day and technician, then ordered closest-first or furthest-first from your shop address or the tech's live GPS, with drag-and-drop to rebalance a day.
- What does it cost?
- Basic $99/mo, Pro $199/mo, and Enterprise $499/mo, plus $10 per additional user beyond the included admin, with no per-stop fees. Invoices processed through the platform carry a 0.5% fee; Stripe's processing fees are separate.
- Can I bring my existing customer list?
- Yes. Import customers and services by CSV using the downloadable template, or let the AI onboarding assistant map the spreadsheet format you already keep.