AI Tech Assistant

A pool expert in every technician's pocket

The AI Tech Assistant lives inside the field app. It works by camera, voice, or text, understands English and Spanish, and writes every diagnosis straight into the pool's service history.

  1. 01

    Scan

    Snap a photo of the equipment. The AI identifies brand, model, and component in seconds.

  2. 02

    Diagnose

    Answer guided symptom questions and get the most likely root cause, ranked.

  3. 03

    Resolve

    Get the part number, repair steps, and a ready-to-send quote for the customer.

Technician pointing a phone camera at a pool equipment control panel

Camera diagnostics

Control panels, pumps, heaters, filters, and salt systems recognized on sight, with a manual picker whenever confidence is low.

Technician testing pool water beside a saltwater chlorinator

Chemistry and dosing

Enter pH, chlorine, alkalinity, CYA, and salt — the assistant returns exact dose amounts based on the pool's real volume.

Technician reviewing a parts list next to a pool pump and filter

Parts and quotes

Manufacturer part numbers, replacement guides, and a repair quote the customer can approve from their portal.

Included on every plan. Works offline — scans queue on the device and sync the moment signal returns.

Level-Up Your Repair Techs with AI

Point the camera at a control panel, pump, salt system, heater, or filter. Pool Prime Pro identifies the component, walks the tech through symptom-driven diagnostics, and returns the exact manufacturer part number for the replacement.

  • Image recognition for pool equipment components
  • Step-by-step diagnostic workflows driven by tech feedback
  • Manufacturer part numbers and replacement guides
  • Chemistry readings, balancing math, and treatment recommendations
  • Low-confidence scans fall back to a visual equipment category picker
Technician scanning pool pump equipment with the Pool Prime Pro mobile app

Ready to grow the route instead of the software bill?

Start a full-access 30-day trial today. Import your customer list by CSV and be dispatching this week.